Shipping Policy
This policy applies to all orders of oil, ghee, salt, masala, cooking powder, and seeds.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or holidays are processed on the next working day.
2. Shipping Time
- Standard delivery usually takes 3–7 business days, depending on the delivery location.
- Delivery timelines may vary due to external factors such as weather, courier delays, or regional restrictions.
3. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout based on order value and location.
- Free shipping may be offered on select orders or promotional offers.
4. Order Tracking
- Once the order is shipped, tracking details will be shared with the customer.
- Customers can track their shipment using the provided tracking information.
5. Delivery Attempts
- Courier partners will attempt delivery multiple times.
- If delivery fails due to customer unavailability or incorrect address, the order may be returned.
6. Address Accuracy
- Customers must provide a complete and accurate shipping address with a valid contact number.
- Delays or failed deliveries due to incorrect details are the responsibility of the customer.
7. Damaged or Tampered Packages
- Customers are advised to check the package at the time of delivery.
- If the package appears damaged or tampered, it should be refused or reported immediately.
8. Service Availability
- Shipping is subject to service availability in the delivery area.
- Some remote locations may have longer delivery timelines.
9. Contact for Support
- For any shipping-related queries: agarwal.saksham2103@gmail.com
This policy ensures smooth and reliable delivery of all products.